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Implementation Specialist
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Intellicure, the Houston area’s fastest growing healthcare technology company,
needs more energetic, happy people on our team! This year we have already won
both the 2011 Aggie 100 and the 2011 Houston Fast Tech 50; to fuel our continued
growth, we are looking for new Implementation Specialists. You are our company's
first impression beyond the sales process and is critical to successfully getting
a client off the ground and using the Intellicure EHR. The position requires working
through a variety of tasks with a client personnel with divergent backgrounds. If
you are highly organized, can orchestrate a diverse crew of client resources with
a positive attitude, and have a deep desire to work hard then this is the position for you!
POSITION DESCRIPTION
- Work with our clients through the EHR implementation process: Outline
pre-defined scope, goals and deliverables, and delegate tasks to appropriate
resources as applicable
- Communicate intensively with clients throughout each implementation process and
beyond, primarily with new installations but also through software upgrades and transitions to a certified
product
- Work together with sales and training teams to ensure that hand-offs are efficient and timely
- Maintain consistent contact with management and be conscientious towards organizational needs
- Perform additional tasks as needed, including but not limited to the following roles: Technical Support and Customer Service
QUALIFICATIONS
- Excellent written and verbal communications
- Superior customer relationship skills
- Technical Computer skill set or aptitude
- Ability to work with all levels of healthcare customer organizations
- Highly motivated and organized
- Searching for a career, not a job
- Desire to grow personally and professionally in the company
PREFERRED EXPERIENCE
- Associate’s or Bachelor’s degree in related field preferred
- One or more years experience in a software implementation, training, or
technical services roles required
- One or more years experience in a customer service role preferred
COMPENSATION AND BENEFITS
- $45,000 – 50,000; varies with experience
- Group Health Insurance and a matching Healthcare Savings Account (HSA)
- Retirement Plan with Employer Matching
- AD&D, Life and Identity Theft Insurance
- Generous paid time off for Vacation and Holidays
- Tuition reimbursement program
- On-site kitchen, dining-area and Free-Lunch-Fridays
- Located in bright, comfortable offices in The Woodlands, Texas ranked #14 in Forbes Top 25 Best Places to Move in the Country
TO APPLY
If you are interested in joining a company full of energy, initiative,
and talented individuals; please submit your cover letter telling us why
you want to work at Intellicure, with your resume to resume at intellicure dot com.
If you truly have great communication skills, we’ll be in touch. Only
those candidates chosen to interview will be contacted. No phone calls please.
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