Doctors hate charting. We know. It’s like asking a basketball player to tally their own stats as they play. Charting gets in the way of your ability to treat the patient. IntellicureEHR is different.
Intellicure’s founders understood the charting nuisance more than 20 years ago when a wound clinic manager and a wound care physician came together to create Intellicure’s revolutionary method of charting. Unlike other EHRs that were built by tech entrepreneurs seeking to exploit the medical marketplace, IntellicureEHR was built by wound care professionals annoyed with the medical industry’s inefficiencies, audit risks, profit-killers, and lack of actionable reports.
What Makes Charting with IntellicureEHR Different?
As you chart with IntellicureEHR, you select options from drop-down lists rather than typing your own free text. As you select one option, Intellicure automatically pre-fills the next list of options for you to select based on what you just selected. You follow this process from section to section until the chart is complete.
To make charting feel more natural, the options are based on questions that you, as a physician, would ask as part of your patient exam. It begins with things like “Patient’s Chief Complaint” and “Reason for Visit.” The chart eventually progresses to details of the wound itself, including skin texture, pigmented lesions, telangiectasias, and more.
As the physician progresses naturally through the Intellicure chart, they create care plans, order durable medical equipment (DME), and select the proper diagnosis codes all without having to write any notes themselves.
The entire chart’s documentation is automatically written for the physician in the order and language preferred by payers. The physician doesn’t have to write any notes, and the physician doesn’t typically forget any details to enter because the chart covers everything necessary for complete wound care documentation.
Best of all, the IntellicureEHR charting process is easy to use and understand. Many physician users have proclaimed that it feels natural to them.
Error-Free and Detailed for a Reason
A key difference between Intellicure’s charting method and other EHRs’ is the attention to detail and reduction of human errors.
One of Intellicure’s primary goals is to reduce human errors, especially errors of omission. When CMS audits your documentation, their auditors search for missing details in your charts; whether that be missing justification for a diagnosis or forgetting to offload a diabetic foot ulcer properly, or anything else that may be incomplete. Even spelling errors can raise red flags for auditors.
Missing details are common in charts created within other EHRs, not Intellicure. To our knowledge, no Intellicure user has ever been fined from an audit as a result of poor or inaccurate documentation if they followed the IntellicureEHR charting process. IntellicureEHR captures for the physician everything they need for a complete wound care chart.
Additionally, error-free charts lead to better reimbursements from payers. Less risk, more reward.
Isn’t this Point-of-Care Charting?
You may have heard the term “Point-of-Care Charting” (POC) before. Some studies proclaim that POC Charting systems are indeed faster and more efficient, but that POC Charting alienates patients.
IntellicureEHR is only a POC Charting system if you use it as one. For optimal patient experience and compliance, we do recommend it. We’ve found that patients love the experience they have with doctors who use IntellicureEHR.
You see, because of the order and manner in which the physician charts with IntellicureEHR, the patient’s experience is actually more involved and engaging than when the physician uses other EHRs.
A patient feels engaged when their concerns are heard, and they’re asked detailed questions about their ailment. IntellicureEHR’s charting method allows physicians to ask questions about the patient in a logical flow that feels natural to both the doctor and the patient. It guides the doctor through the exam, making the whole experience easy.
Of course, many Intellicure users opt not to chart while visiting with their patient, and that’s OK, too. However, we remind users that we built IntellicureEHR to help wound care doctors capture all the necessary data points for a complete wound care record; once the patient leaves your clinic, you won’t be able to capture any data you might’ve missed in the exam room. Plus, we have found that charting with IntellicureEHR at the point of care is remarkably faster than not.
What if I Want to Write My Own Notes?
IntellicureEHR includes tools that help doctors and case managers write their own notes about the patient to include in the final documentation. We even make those tools hyper-efficient, with Macros templates that allow for quickly written, templated sentences, and a view of notes previously written on the patient’s chart so that the clinicians can see, and even carry over, notes they previously wrote about the patient and their condition.
Automatic E/M Calculation and ICD-10 Coding
One of the most challenging charting tasks is deciphering the correct ICD-10 diagnosis code and the most appropriate E/M level. Intellicure does both of those tasks for you.
As you chart within IntellicureEHR, the system produces suggested diagnosis codes based on all the options you’ve selected throughout the chart. At the end of the chart, Intellicure automatically suggests the most accurate E/M levels with an algorithm that’s recognized by CMS. We are always fine-tuning our EHR artificial intelligence to ensure that our automatic calculations meet the latest Medicare standards for ICD-10 coding and E/M level calculation.
Quality Score Adjustments at the Patient Level
Medicare’s Quality Payment Programs have begun driving the way clinicians care for their patients and the way they document that care as well. CMS and commercial payors reimburse clinicians higher based on the clinician’s quality scores, which are determined by how well you document your care.
With any other EHR, a clinician blindly charts their days away, hoping that at the end of the year their documentation meets the standards that Medicare requires to avoid a MIPS penalty. In some EHR systems, the clinician can check their quality scores every quarter or every month so they can adjust accordingly to avoid the MIPS penalty.
Intellicure is America’s only EHR that provides real-time quality score-enhancing suggestions at the patient level. Before you sign a patient’s chart, Intellicure provides an Individual Quality Scorecard (IQS), which prescribes changes or additions you can make to that specific chart which will improve your overall quality scores. These IQS suggestions are based on real data and results compiled by the US Wound Registry.
Should you follow every suggestion made by IQS on each chart, you will reach the top 5% of quality scores nationally, securing better physician reimbursements and a MIPS bonus.
Clinical Decision Support Based on Real-World Data
Intellicure provides clinical suggestions within the chart based on billions of discreet data points and millions of patient encounters collected by our partners at the US Wound Registry. Intellicure’s decision support is sourced from real-world, structured data—actual medical evidence—not from biased studies.
Better Reports Come from Structured Data, not Text
A wound clinic manager needs comprehensive reports that prove the efficiency and workflow of their clinic. When a physician charts using a typical EHR, the text they type is not collected in a structured manner, which means a program manager cannot easily conclude—with data—any valid performance metrics. There are no trends to track and no definitive conclusions to report to upper management that could improve the scale and profitability of the wound center.
But when a clinician charts with IntellicureEHR, they are basically selecting data points from drop-down menus. Every data point is used to not only write their documentation but for extensive reports. Using IntellicureEHR, the clinic manager can easily identify cost trends and care inefficiencies. They can see which treatments lead to better patient outcomes and better healing rates. Best of all, the clinic manager can see all of this quickly and easily, and track it in real-time so they can make changes to eliminate clinic inefficiencies.
There are many more benefits to using the IntellicureEHR charting method that no other EHR can reasonably claim. But at the end of the day, you want your day to end knowing you’ve finished your charts in the most compliant, complete, and optimal way possible. And you’d like to end your day while the sun is still out. Following Intellicure’s charting method ensures your clinic runs efficiently from start to finish.